In order to meet new federal security requirements, updates were recently made to the login functionality for the EDconnect software, the Department of Education’s Student Aid Internet Gateway which is used to transmit important files between schools and the various ED offices like CPS, COD and NSLDS. Institutions using old windows operating systems such as Windows XP, Windows Vista or Windows Server 2003, have been encountering compatibility issues with the most recent updates to EDconnect. As a result of the change, EDconnect users with the following unsupported operating systems can no longer log in to EDconnect to access the Student Aid Internet Gateway (SAIG):
Windows XP (Microsoft extended support ended April 8, 2014)
Windows Server 2003 (Microsoft extended support ended January 13, 2015)

ED recommends that Windows XP users upgrade to Windows 7, and Windows Server 2003 users upgrade to Windows Server 2008 or 2012. These OS upgrades should be completed as soon as possible, to avoid continued compatibility issues.
Additionally, EDconnect users should be aware that Microsoft support for the Windows Vista OS will end on April 11, 2017. Users of this OS should plan to upgrade to Windows 7 before this date to avoid future compatibility issues when trying to connect to the SAIG using the EDconnect software.

Department of Ed Requires Active Confirmation for all TG Numbers

As in previous years, the Department of Education has announced that in an ongoing effort to ensure the security of Federal Student Aid’s data systems, they are continuing a process by which every school that is enrolled in the Student Aid Internet Gateway (SAIG) must review and validate its assigned TG numbers. After conducting the review, you will be required to provide active confirmation that all of your staff members with TG numbers still need that access. This review and validation must be completed by December 9th. Failure to complete this process may result in the loss of access to the Federal Student Aid data systems, including your ability to access NSLDS, COD CPS and even receive ISIR data.

In order to properly validate any TG numbers and FAA Access accounts associated with your institution, you must follow these steps:

  • Go to the SAIG Enrollment Web site (https://fsawebenroll.ed.gov) and click the “Primary Destination Point Administrator Access” link.
  • Once logged in you may “Validate Your Organization’s SAIG Mailboxes” by clicking the link and entering your institution’s Primary TG number.
  • Then simply validate or delete the services you want associated with your TG.
  • Then repeat this for each remaining TG number.
  • Once all of the TG numbers have been removed from the list you’re done. Simple.

The process for confirming or removing old users is easy too.

  • To validate or delete electronic service users, click the “Manage Electronic Services” link and enter the TG number that is currently enrolled to send and receive CPS batch services for your organization.
  • Next select “Validate Existing Users” to get a list of employees at your institution who are enrolled for FAA online access.
  • Click either Validate or Delete. *Remember, you should delete old users’ access.