If you’re a “professional user” accessing Federal Student Aid Systems like COD, eCDR Appeals, FAA Access to CPS, NSLDS Professional Access or your school’s SAIG or Edconnect software, you already know that if you haven’t logged in for a while your access may have been disabled or deactivated. Beginning on June 16, 2019 Federal Student Aid will begin tracking the number of days a user is inactive in each of their systems. If a user doesn’t log into any particular system for 90 days, their access to that system will be deactivated. For example, if you’re a regular user of COD, NSLDS and FAA Access to CPS online, but rarely log in to FAA Access to CPS, only FAA Access to CPS will be deactivated if you don’t log in at least once every 90 days. If you get locked out, you’ll have to call the Access and Identity Management System (AIMS) customer service center listed for that system to have your access restored.
If you haven’t logged in for a year, your access will be permanently deactivated after 365 days of inactivity and you’ll have to have your institution’s Primary Destination Point Administrator re-enroll you. If you happen to be the Primary DPA and you somehow let your access lapse for that long…you’ll have to jump through some hoops to get access restored. But don’t worry…FSA has a new report especially for you. It’s a Monthly User Status Report. You can get it right through your Edconnect SAIG Mailbox, just look for the PDPAEAOP file. This monthly report will help you keep track of users at your school who are in danger of losing access. CHeck out this electronic announcement from Federal Student Aid for info.