In order to meet new federal security requirements, updates were recently made to the login functionality for the EDconnect software, the Department of Education’s Student Aid Internet Gateway which is used to transmit important files between schools and the various ED offices like CPS, COD and NSLDS. Institutions using old windows operating systems such as Windows XP, Windows Vista or Windows Server 2003, have been encountering compatibility issues with the most recent updates to EDconnect. As a result of the change, EDconnect users with the following unsupported operating systems can no longer log in to EDconnect to access the Student Aid Internet Gateway (SAIG):
Windows XP (Microsoft extended support ended April 8, 2014)
Windows Server 2003 (Microsoft extended support ended January 13, 2015)

ED recommends that Windows XP users upgrade to Windows 7, and Windows Server 2003 users upgrade to Windows Server 2008 or 2012. These OS upgrades should be completed as soon as possible, to avoid continued compatibility issues.
Additionally, EDconnect users should be aware that Microsoft support for the Windows Vista OS will end on April 11, 2017. Users of this OS should plan to upgrade to Windows 7 before this date to avoid future compatibility issues when trying to connect to the SAIG using the EDconnect software.