UPDATED CONTACT INFORMATION FOR FSA’s DEFAULT RESOLUTION GROUP

Federal Student Aid has recently completed transition activities for school support services related to the Department of Education’s collection of defaulted federal student loans and grant overpayments. While the school support services provided by the Default Resolution Group remain in Greenville, TX, some of the associated telephone numbers, fax numbers, and e-mail addresses that schools have used in the past have now changed.

New Contact Information for Default Resolution Group, Greenville

Loan Intake (FFEL Assignments) and Title IV (Pell Grant) Referrals:

Phone: (903) 259-3877

Fax: (903) 454-2243

Department of Education’s On-Site Monitor at Greenville Facility:

Phone: (903) 259-3915

Fax: (903) 454-2312

Telephone numbers and e-mail addresses for specific staff will no longer work. Schools should be sure to update their processes and documentation with the updated information as soon as possible. http://bit.ly/2bROYe1