Contact information for the FSA Student Loan Ombudsman

As most of you know, schools are required to provide, through various consumer information requirements, the FSA Ombudsman Office contact information and availability to student loan borrowers. Effective February 28, 2016, please use the following information to contact the FSA Student Loan Ombudsman Group.

Via online assistance: http//studentaid.gov/repay-loans/disputes/prepare

Via telephone: 877.557.2575
   
Via fax: 606.396.4821
   
Via mail: FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633

 

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